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Collecting outstanding payments by SMS
Government and private agencies around the world are waking up to text messaging as a useful and effective way of to collect money, by sending out SMS reminders for overdue rent, fines, payments or even tuition. -- In New Zealand, the Justice Ministry collections centre staff are now sending text message reminders to people who continue to avoid paying overdue reparation and fines. [Press Release: New Zealand Government ] -- In a South African High School, late paying parents receive the following SMS: "A wonderful spring day to you. But please pay your child's outstanding school fees. If you have already done so, thank you." A few days after the messages go out, the school receives a lot of outstanding fees. [News24.com] -- Officials at Fife Council Scotland are hailing as a success, an experiment in which tenants behind on their rent payments were sent reminders by text messaging. Out of the 200 tenants sent SMS messages adivising them their rent was overdue, the response rate was of 40%, with five responses arriving within 10 minutes of being sent. [Textually.org] |
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