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SMS boosts hotel services
Don't know your room number? Wonder what the latest hotel or restaurant deal is? Does your room need cleaning? SMS information on mobile phones is answering these questions and making inroads into Asia's hotel services from Singapore to Japan, reports CNN. "Today's technology is so cheap and we needed to cut down the queues and phone calls to the hotel asking which room people were in," Anthony Rodriguez from Hotel Information Systems told CNN. "We can also target future guests -- we can filter through the hotel's history so if she/he stayed 10 times and spent $3,000, we can send them a special SMS inviting them back." |
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