Iteration #172: Juvenile Giants

In this iteration, we have made 199 changes to our coverage and pricing.

Of these changes, 142 relate to price reductions and 57 relate to price increases. What is most interesting about all of these changes though is that the reductions are in areas where we drive lots of traffic (e.g. France, Singapore), whilst the increases are in mostly in areas where are traffic levels are very low.

This means that most of you will benefit from the reductions and very few, if any, will be impacted by the increases.

We’ve also added 17 new destinations to our coverage. These are Congo – Republic of the, Costa Rica, El Salvador, Eritrea, Korea (North), Libya, Micronesia, Montserrat, Nauru, Norfolk Island, Northern Mariana Islands, Puerto Rico, Saint Pierre and Miquelon, Samoa, Sao Tome and Principe, Solomon Islands & Timor-Leste.

Our coverage & pricing pages and CSV downloads have automatically been updated. But if you’d like to study the changes, you can do so through this colour-coded MS Excel file which we will soon replace with dynamic charts that show the pricing history for each destination.

Please note that, if you were amongst the customers receiving rebates for payments made with Moneybookers and money transfers, these are no longer being given. So, despite the overall cost of messaging being reduced, the credit card handling charge is now being accepted on our side within the price per SMS.

We thank you for your ongoing business and invite you to give us any feedback that will help us improve our service to you.

Happy messaging!

Iteration #171: Flawless Clouds

In today’s iteration, we’ve added Mobile Originated support to 4 new countries (i.e. the ability to receive SMS *from* mobile users) and we’ve made a fantastic price adjustment on all but one of our receiving numbers.

The 4 new countries that we’ve added (bring the total number of covered countries to 19), are…

  1. Austria
  2. Hungary
  3. Switzerland
  4. Lithuania

And with each country, we’ve added the following numbers to our network of shared numbers for you to receive keyword-based SMS* through:

  1. Austria: +43 6768 00 50 54 64
  2. Hungary: +36 707 177 188
  3. Switzerland: +370 66 84 00 22
  4. Lithuania: +41 (0)76 333 2627

And we’ve added the following numbers for you to receive replies* through:

  1. Austria: +43 6768 00 50 51 28
  2. Hungary: +36 707 177 176
  3. Switzerland: +41 76 333 2641
  4. Lithuania: +370 66 84 00 01

We’ve also reduced the subscription cost of our more expensive numbers down to £30.00 per month so that all but one of our receiving numbers is priced – consistently – at £30.00 per month.

The only number which is price differently is our Jersey-based Virtual Mobile Numbers. These numbers begin with the UK’s +44 dialling code, but are offshore on Jersey Telecom. So, unlike our +44 Vodafone numbers which are now priced at £30.00 per month, the Jersey numbers are priced at just £15.00 per month.

These price drops are effective immediately for new subscribers and will effect existing subscriptions from the beginning of next month.

Numbers can easily be leased through the Subscriptions section of your customer control panel and queries can be directed to our help desk.

Iteration #170: Lonely Fog

Today’s iteration is pretty big. In fact, it’s huge!

We now support all of the main networks in both the United States of America and Canada. There’s no need to lease super expensive short codes and there’s no need to go through the super long application process that goes with them.

The coverage is excellent (see here and here) and so is deliverability.

The only caveats are:

  1. You need to lease a dedicated North American virtual number and set that number as the originator of your messages.
  2. You will be limited to 1 SMS per second when sending to North America. This is needed to keep the network operators happy.
  3. Delivery reports represent network deliveries and not handset deliveries. This is how things are done in North America and there are no reliability concerns.

We’ve also dropped the cost of delivery to Canada from 4.8p per SMS to 4p per SMS so that the cost of sending SMS throughout North America stays the same. Of course, if you’re a high volume sender, then we can discuss discounted rates.

But, for now, we’re just pleased to be back in North America with full coverage.